At Siliqueen, ensuring your order arrives promptly and securely is a fundamental part of our service. We have structured our shipping process to be straightforward, dependable, and completely transparent.
Shipping Rates & Delivery Estimates
Enjoy complimentary worldwide shipping on all orders.
| Destination | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| United States & United Kingdom | $0.00 | 4 - 11 business days |
| Selected Countries* | $0.00 | 5 - 13 business days |
| Rest of the World | $0.00 | 7 - 18 business days |
*Selected Countries Include: Australia, Canada, Czechia, Ireland, Germany, France, Italy, Belgium, Mexico, New Zealand, Romania, Switzerland, Finland, Greece, Hong Kong, China, Hungary, India, Japan, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, Vietnam.
Our Late Delivery Guarantees
For USA, UK, and Selected Countries:
We value your time. Should your package arrive outside the estimated delivery window, please contact us at hello@siliqueen.com. As an apology for the delay, we will issue a $1 cashback along with a $5 discount for your next purchase.
In the highly unlikely event (affecting fewer than 0.01% of shipments) that severe logistical issues delay your order beyond 60 days, we will process a full refund immediately. If the delayed package eventually arrives, it is yours to keep at no cost.
For the Rest of the World (International):
Deliveries to destinations not listed in our "Selected Countries" typically take 35 to 45 days, depending on local postal networks. All international shipments are fully tracked. If the transit time exceeds 100 days, you may choose between a full refund or a replacement shipped via an alternate carrier. Similarly, if the original delayed package arrives after your 100-day refund has been issued, you may keep the items free of charge.
We are pleased to offer this premium delivery service, allowing you to shop globally without worrying about shipping fees.
Order Processing Time
Prompt dispatch ensures swift delivery. Our fulfillment team carefully prepares and processes your order within 1 to 3 business days. Once your package leaves our facility, you will receive a shipping confirmation email containing your tracking information.
Taxes, Duties & Customs
We manage all applicable customs duties and import taxes for you. When you check out at Siliqueen, the price displayed is the final amount—you will not encounter any unexpected clearance fees upon delivery.
Returns & Replacements
Your complete satisfaction is our standard. If an item arrives damaged, defective, or incorrect, please refer to our official Refund Policy for swift assistance with a replacement or refund.
Mandatory Customs ID for Specific Countries
Siliqueen ships globally, but certain national customs authorities require specific identification to clear incoming parcels. If your shipping address is in one of the countries listed below, you must provide the necessary ID number in the Notes Section at checkout.
Countries Requiring Personal ID Information:
- Brazil: CPF (Individuals) or CNPJ (Businesses).
- Italy: Codice Fiscale (Tax Code).
- Spain: Número de Identificación Fiscal (NIF).
- China: National ID number.
- Russia: Passport number or Tax Identification Number.
- South Korea: Personal Customs Clearance Code (PCCC).
- Turkey: Turkish Identification Number (T.C. Kimlik No.).
- India: Certain carriers require a TAX ID or Personal ID number.
Important Notice: Customs officials use this ID to verify and release your goods. The ID must match the recipient's name exactly. Missing this information at checkout may lead to customs holding or returning your package, resulting in significant delays.
Need Assistance?
If you have any questions about tracking, transit times, or specific destinations, our support team is ready to assist. Reach out to us anytime at hello@siliqueen.com.
Thank you for choosing Siliqueen. We are dedicated to delivering your items safely and efficiently.