Privacy Policy

Last updated: August 24, 2026

Siliqueen manages this website and its associated tools, services, and products to bring you a seamless shopping experience (the "Services"). Our store is powered by Shopify, which provides the underlying e-commerce technology for our operations. This Privacy Policy explains how your personal data is collected, utilized, and shared when you visit our site, complete a purchase, or interact with us. Should any discrepancies arise between our Terms of Service and this Privacy Policy regarding data handling, this document will take precedence.

Please review this policy carefully. By continuing to access or use our Services, you confirm that you have read and comprehended the data practices outlined below.

Personal Information We Collect or Process

When we mention "personal information," we mean data that can identify or be reasonably linked to you. This does not include anonymous or de-identified data. Depending on your location and how you interact with our store, we may collect the following categories of information:

Contact Information: Your name, email address, phone number, shipping address, and billing address.
Financial Details: Payment card numbers, bank account info, transaction methods, and payment confirmations (processed securely).
Account Data: Your chosen username, password, saved preferences, and security settings.
Transaction History: Products you view, add to your cart, purchase, return, or cancel, along with your past order records.
Direct Communications: Any details you share with us when reaching out to our customer support team.
Device Data: Your IP address, browser type, network connection details, and unique device identifiers.
Usage Metrics: Data regarding how you navigate our website, including the time and manner of your interactions with our Services.

Sources of Your Information

We gather personal information from a few different sources:

Directly from you: When you register for an account, check out, or contact our support team.
Automatically: Through cookies and tracking technologies as you browse and interact with our store.
From Service Providers: Companies we partner with to run our business, such as payment gateways and analytics providers.
From Partners: Marketing networks and other third-party affiliates.

How We Use Your Personal Information

We utilize your data to operate our brand and improve your experience, specifically for the following purposes:

Delivering and Enhancing Services: To process your transactions, ship orders, manage your account, handle returns, and personalize your shopping journey (such as recommending items based on past purchases).
Advertising and Marketing: To deliver promotional emails or messages (if you have opted in) and to show you relevant advertisements across the web based on your browsing habits and cart activity.
Security and Fraud Prevention: To verify accounts, process payments safely, and identify potentially malicious or illegal activity. Keeping your account credentials safe is also your responsibility; please let us know immediately if you suspect unauthorized access.
Customer Support: To communicate with you effectively and resolve any questions or issues you might have.
Legal Compliance: To fulfill legal obligations, respond to lawful requests from authorities, enforce our store policies, and protect our rights.

How We Disclose Personal Information

We do not sell your personal data in the traditional sense, but we may share it with trusted third parties to run our business effectively:

With service providers like Shopify, payment processors, cloud storage systems, and shipping partners who help us fulfill your orders.
With advertising and marketing partners to offer tailored promotions. You may have the right to opt out of targeted advertising depending on your jurisdiction.
When explicitly directed by you, such as when using social media integrations on our site.
Within our internal corporate network and affiliates.
During a major business transfer (like a merger or acquisition) or to comply with valid legal requests (subpoenas, warrants) to protect the rights and safety of our users and our brand.

Relationship with Shopify

Siliqueen is hosted by Shopify. They collect and process data regarding your use of our site to power our e-commerce platform. Your information is transmitted to Shopify and may be processed in countries outside of where you live. We also utilize Shopify's enhanced features, which analyze interactions across our store and the broader Shopify network to improve services. In these instances, Shopify acts as a data controller. To learn more about how they handle your data, please review the Shopify Consumer Privacy Policy.

Third-Party Links

Our website may contain links to external platforms or websites. We do not control these third-party sites and are not responsible for their privacy or security practices. We encourage you to review the privacy policies of any external sites you visit. Interacting with third-party social networking widgets on our site may also make certain information public to other users.

Children's Privacy

Our Services are not designed for children. We do not knowingly collect personal data from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal data, please contact us to have it removed. We do not intentionally "share" or "sell" data of anyone under 16 years of age.

Security and Data Retention

While we implement robust measures to protect your data, no online transmission or storage system is 100% secure. We cannot guarantee absolute security and advise against sending highly sensitive information through unsecure channels. We retain your personal data only as long as necessary to maintain your account, provide our services, resolve disputes, and comply with legal requirements.

Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal information:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Delete: You can ask us to erase your personal information.
Right to Correct: You can request updates to inaccurate data.
Right to Portability: You can request that we transfer your data to a third party.
Right to Opt-Out: You may opt out of the processing of your data for targeted advertising. We honor the Global Privacy Control (GPC) signal from your browser. To learn more, visit globalprivacycontrol.org.
Communication Preferences: You can unsubscribe from our marketing emails at any time using the link at the bottom of our messages. We may still send essential transactional emails (like order confirmations).

If you reside in the UK or the European Economic Area (EEA), you also have the right to object to or restrict processing and the right to withdraw your consent at any time without affecting prior lawful processing.

To restrict Shopify's ad services from using your personal information, visit privacy.shopify.com/en.

Complaints

If you have any concerns regarding how we handle your privacy, please contact us. Depending on your region, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your information may be processed and stored in countries outside your own, including the United States. When transferring data out of the EEA or the UK, we rely on recognized legal frameworks, such as the European Commission's Standard Contractual Clauses.